This policy explains how Window Brothers ("we", "us"), based in Ottawa, Ontario, collects and uses your personal information when you use our website or request a quote.
Window Brothers, Ottawa, Ontario. You can reach us by phone or text at (343) 540-6540⟪REPLACE: add an email if you have one⟫.
When you submit the quote form we collect the details you give us: your name, phone number, email address (if provided), property address or postal code, the service you're interested in, and any message you include. Our website does not use tracking or advertising cookies.
We collect and use your details only with your consent, and only to respond to your enquiry, provide a quote, arrange work, and keep in touch about the service you asked for.
We do not sell your data. Quote submissions are processed and delivered to us through our website host and form provider, Netlify, whose privacy terms are available at netlify.com/privacy. We share details with no one else unless required by law.
We keep enquiry details only as long as needed to provide our service and meet legal/accounting obligations, then delete them. ⟪REPLACE: your retention period, e.g. "up to 24 months after last contact"⟫.
Under PIPEDA you can ask us to access, correct, or delete the personal information we hold about you, or to stop using it. Contact us at (343) 540-6540 and we'll respond promptly. You can also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
We may update this policy from time to time; the latest version will always be on this page.